At b9998, your privacy matters as much as your gameplay. This policy explains exactly what personal data we collect, why we collect it, how it is protected, and what rights you have over it. We've written this in plain English so every Pakistani player can understand it clearly.
Six core privacy principles that govern how b9998 handles every Pakistani player's personal information — before you read the full policy.
All data transmitted between your device and b9998 is protected by industry-standard SSL/TLS encryption. Whether you're depositing via Easypaisa, submitting KYC documents, or simply logging in — everything is encrypted end-to-end.
b9998 does not sell, rent, or trade your personal information to third parties for marketing purposes — full stop. Your data is used only to operate your account, process payments, comply with legal requirements, and improve the platform.
Pakistani players have the right to access, correct, and request deletion of their personal data held by b9998. Submit a request through customer support and our team will process it within the timeframes set out in this policy.
b9998 only shares your data with third parties where strictly necessary — payment processors, identity verification services, and regulatory bodies. All third-party service providers are contractually bound to handle your data securely.
b9998 retains your personal data only for as long as necessary. Account data is retained for the duration of your account and for a defined period following closure to comply with legal and regulatory obligations.
You control whether b9998 sends you promotional communications. Opt out at any time from your account settings or by contacting customer support. Opting out of marketing does not affect your ability to use b9998 or receive service communications.
Summary: b9998 collects personal data that is necessary to operate your account, process payments, verify your identity, and comply with legal requirements. We do not sell your data. We protect it with encryption. You have rights over it. This policy explains all of this in detail — please read it fully before registering.
This Privacy Policy describes how b9998 ("we", "us", "our") collects, uses, stores, and protects the personal information of players who register and use the b9998 online casino and sportsbook platform ("the Platform"). It applies to all Pakistani players and to all interactions with the b9998 platform, whether accessed via desktop browser or mobile device.
By registering an account on b9998, you acknowledge that you have read and understood this Privacy Policy. We recommend reading it alongside our Terms and Conditions for a complete picture of how your relationship with b9998 is governed.
b9998 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. If you have questions about how your data is handled at any point, our customer support team is available 24/7 and is happy to assist in both English and Urdu.
This policy may be updated from time to time. The date at the top of this page reflects the most recent revision. Significant changes will be communicated to registered players via email or on-platform notification before they take effect.
b9998 collects personal data in the following categories, depending on how you interact with the platform:
When you create a b9998 account, we collect:
To comply with anti-money laundering and identity verification requirements, b9998 collects:
b9998 collects transactional data related to deposits and withdrawals:
b9998 does not store your full Easypaisa, JazzCash, or bank card credentials on our servers. Payment processing is handled by certified third-party processors who are contractually bound to data security standards.
When you use b9998, we automatically collect:
When you contact b9998 customer support, we retain records of those communications — including chat transcripts, email exchanges, and any attachments submitted — for the purposes of resolving disputes, improving service quality, and maintaining accurate account records.
| Data Category | Examples | Collection Method | Required? |
|---|---|---|---|
| Registration | Name, DOB, email, mobile | Provided by player | Yes – mandatory |
| KYC | CNIC copy, selfie, payment proof | Provided by player | Yes – for withdrawals |
| Financial | Deposit/withdrawal records | Auto-generated | Yes – mandatory |
| Activity | Bet history, game sessions | Auto-generated | Yes – platform operation |
| Device/IP | Browser, OS, IP address | Auto-collected | Yes – security |
| Marketing | Email/SMS preferences | Provided by player | No – opt-in optional |
b9998 uses your personal data only for the purposes listed below. We do not use your data for any purpose that would not be reasonably expected by a person who has registered to use an online casino and sportsbook platform.
Your registration data is used to create and manage your b9998 account — logging you in, maintaining your balance, processing bets, crediting winnings, and providing customer support. Without this data, your account cannot function.
KYC data is used to verify your identity, confirm your age, and ensure that withdrawals are made only to accounts owned by the verified account holder. This protects both you and b9998 from fraudulent activity. b9998 also uses device data and behavioural patterns to identify and prevent account fraud, bonus abuse, and money laundering.
Financial data is used to process your deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and card payments. Transaction records are maintained for accounting, auditing, and regulatory compliance purposes.
b9998 uses your activity and financial data to monitor for signs of problem gambling behaviour. This includes tracking deposit patterns, loss progression, and session durations. Where our systems identify a player who may be at risk, we may proactively offer responsible gaming tools or contact the player directly.
Aggregated and anonymised behavioural data helps b9998 understand how the platform is used — which features are popular, where players encounter friction, and how the overall experience can be improved. This data is analysed at an aggregate level and not linked to individual identifiable profiles.
If you have opted in to marketing communications, b9998 will send you information about promotions, bonuses, new game launches, and PSL betting offers via email or SMS. You can opt out of marketing communications at any time — from your account settings, or by contacting support. Opting out does not affect service-related communications such as deposit confirmations and withdrawal notifications.
What We Do Not Do: b9998 does not use your personal data to make automated decisions that significantly affect your legal rights without human review. We do not use your data to discriminate based on any protected characteristic. We do not share your data with unrelated commercial parties for their marketing purposes.
b9998 takes the handling of KYC documents with particular care. CNIC copies, passport scans, and selfie verifications are some of the most sensitive personal data a person can submit — and they deserve to be treated accordingly.
All KYC documents submitted to b9998 are stored in encrypted form on secured servers with access restricted to authorised verification personnel only. KYC documents are not accessible to general customer support agents and are never attached to regular account correspondence.
KYC document review is carried out by b9998's trained verification team or, in some cases, by a contracted third-party identity verification service that is bound by strict data handling obligations. Your documents are reviewed only to confirm that they are genuine, match the registration information provided, and meet minimum quality standards.
KYC documents are retained for the period required by applicable anti-money laundering regulations — typically for a defined period following account closure. After the retention period, documents are securely deleted from b9998's systems.
If your KYC submission is unsuccessful, b9998 will inform you of the reason and invite you to resubmit. Failed KYC submissions and their associated data are not retained beyond the period necessary to communicate the outcome and allow for resubmission.
b9998 will never ask you to submit KYC documents via email or through any unofficial channel. All document submissions should be made through the secure document upload section of your b9998 account dashboard. If you receive any suspicious request for identity documents claiming to be from b9998, contact support immediately.
Cookies are small text files placed on your device when you visit the b9998 platform. They allow the platform to recognise your device, remember your preferences, maintain your login session, and collect usage analytics.
You can manage cookie settings through your browser preferences. Blocking or deleting certain types of cookies may affect your b9998 experience — in particular, blocking strictly necessary cookies will prevent the platform from functioning correctly. For detailed cookie management guidance specific to your browser, refer to your browser's help documentation.
In addition to cookies, b9998 may use browser local storage and session storage to maintain state information during your session. This data is stored on your device only and is cleared when you close your browser session or log out.
b9998 does not sell or share your personal data with third parties for commercial purposes unrelated to operating your account. Sharing occurs only in the limited circumstances below, and in each case is limited to the minimum data necessary for the stated purpose.
To process deposits and withdrawals, b9998 shares relevant transaction data with payment service providers including Easypaisa, JazzCash, NayaPay, SadaPay, and card processing networks. These providers receive only the transaction-specific data needed to complete the payment and are bound by their own data protection obligations.
Where b9998 uses third-party KYC verification services, your submitted identity documents are shared with those services solely for verification purposes. These providers are contractually bound to handle your data securely and to use it only for the stated purpose.
b9998 may be required to disclose player data to regulatory bodies, law enforcement agencies, or other competent authorities where required by applicable law or by a valid legal order. b9998 will notify affected players of such disclosures where legally permitted to do so.
b9998 uses cloud hosting, database management, and security services provided by third-party technology companies. These providers may process certain categories of player data as part of providing their infrastructure services and are bound by strict data processing agreements.
b9998 does not share your personal data with data brokers, advertising networks, or unrelated marketing companies. Your data stays within the b9998 ecosystem and the essential service providers listed above.
Cross-Border Data Transfers: Some of b9998's technology and verification service providers may be located outside of Pakistan. Where data is transferred internationally, b9998 ensures that adequate data protection safeguards are in place — including contractual data processing obligations that meet applicable protection standards.
Protecting your personal and financial data is a core operational priority at b9998, not an afterthought. We implement multiple layers of security to guard against unauthorised access, data breaches, and misuse.
All data in transit between your device and b9998 is encrypted using TLS (Transport Layer Security) with current-standard cipher suites. Sensitive data at rest — including KYC documents, financial records, and authentication credentials — is encrypted using industry-standard symmetric encryption. Passwords are never stored in plain text; they are stored using a one-way cryptographic hashing function.
Access to player data within b9998 is governed by strict role-based access controls. Staff members can access only the data necessary for their specific job function. KYC documents, for example, are accessible only to verification team members — not to general support agents. Access logs are maintained and reviewed regularly.
b9998's platform infrastructure is hosted in data centres with physical access controls, continuous monitoring, and redundant systems. Our technology team conducts regular security assessments, including vulnerability scanning and penetration testing, to identify and address potential weaknesses before they can be exploited.
In the event of a data security incident affecting player data, b9998 has incident response procedures to contain, investigate, and remediate the issue promptly. Affected players will be notified as required by applicable obligations. b9998 maintains a security incident response team available around the clock.
Data security is a shared responsibility. Players can significantly reduce the risk to their own accounts by using a strong, unique password, enabling any two-factor authentication options available, never sharing login credentials, and promptly reporting any suspicious activity on their b9998 account to support.
b9998 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and accounting obligations.
While your b9998 account is active, we retain all account data necessary to operate your account, process transactions, and provide customer support. Activity data such as betting history and session logs is retained for the duration of the account and for a defined period following account closure.
After a b9998 account is closed, personal data is retained for a period required by applicable anti-money laundering, gaming regulation, and accounting rules. This retention period is typically five to seven years following account closure, after which data is securely deleted or anonymised.
KYC documents are retained for the period mandated by applicable anti-money laundering regulations following account closure. After this period, documents are permanently deleted from b9998's systems.
If you have opted in to marketing communications, your marketing preferences are retained until you opt out. Following opt-out, your contact details are retained on a suppression list to ensure that no further marketing communications are sent — this is standard practice and does not constitute retention for marketing purposes.
Accounts that have been inactive for 12 consecutive months are considered dormant. b9998 may archive certain non-essential data associated with dormant accounts while retaining the core account and transaction records required for regulatory compliance.
As a b9998 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact b9998 customer support via live chat or at support@b9998.im.
Request a copy of all personal data b9998 holds about you. We will respond within 30 days of a valid request.
Request that inaccurate or incomplete personal data held by b9998 is corrected or updated promptly.
Request deletion of your personal data where b9998 is no longer required to retain it by law or regulation.
Object to certain types of data processing — including profiling for marketing purposes — at any time.
Request that b9998 restricts processing of your data in specific circumstances while a query or complaint is being resolved.
Request a structured, commonly used copy of the personal data you provided to b9998, for your own records or to transfer to another service.
b9998 will acknowledge all valid data rights requests within 5 business days and aim to fulfil them within 30 calendar days. In complex cases requiring additional verification, we may extend this period and will inform you accordingly. There is no charge for exercising your data rights.
You can opt out of b9998 marketing communications at any time by: updating your preferences in the account settings section of the b9998 platform; clicking the unsubscribe link in any b9998 marketing email; or contacting customer support directly. Opt-outs are processed within 5 business days.
Closing your b9998 account does not immediately result in deletion of all your data — regulatory retention requirements mean certain records must be kept for a defined period after closure. However, account closure does end all active data processing for operational purposes and removes you from all marketing communications.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data at b9998, please contact our customer support team:
Our team responds to privacy-related enquiries in both English and Urdu. For formal data rights requests, please include your registered email address and account details to allow us to verify your identity before processing.
b9998 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or platform functionality. Material changes will be communicated to registered players via email or on-platform notification at least 7 days before they take effect. The current version of this Privacy Policy is always available at this page.
Your continued use of the b9998 platform following any updates to this Privacy Policy constitutes acceptance of the updated terms. If you do not accept the updated policy, you should discontinue use of the platform and contact support to initiate account closure.
Last Updated: January 2025. The b9998 Privacy Policy was reviewed in full and updated to reflect current data practices, payment provider integrations, and responsible gaming data handling procedures.
Over 500,000 Pakistani players trust b9998 with their data and their gameplay. Register now, deposit securely via Easypaisa or JazzCash, and enjoy cricket betting and live casino with full confidence in your privacy.